Lease-up & screening
Rental analysis, marketing, showings, application handling, screening, lease preparation, and move-in setup follow a defined process.
Owner resources
Useful answers first. Your secure owner login when you need it.
Whether you already work with HLR or are comparing management options, this page brings the owner experience, common questions, and account access together in one place.
How HLR supports owners
Help across the rental lifecycle—not just a portal.
Ongoing management
Rent collection, resident communication, lease enforcement, maintenance coordination, and renewal activity stay organized under the selected plan.
Owner visibility
Direct deposit, statements, documented updates, and clear exception reporting help owners understand the property without chasing routine details.
Proof of owner visibility
You should not have to imagine what clear reporting means.
Review a real, redacted example showing rent activity, owner proceeds, maintenance, protection status, lease information, and the action—if any—the owner needs to take.
- One useful monthly view
- Clear exceptions and open items
- Defined responsibility and next steps
- A direct “no action needed” answer when appropriate
Powered by Innago
Your portal is a tool. HLR is still your property manager.
Use Innago when you need account information or owner tools. For a decision, question, or issue that needs context, contact HLR so the right person can help.
Continue to secure Owner Login- View supported property information
- Access owner statements
- Review account activity
- Keep HLR communication connected to the issue
Choosing a service
Decide based on who will handle the work after move-in.
Tenant Placement Only provides a defined lease-up and handoff. The 8% and 10% plans continue into ongoing property management, with different fees and selected inclusions.
Optional landlord protection
Management can reduce risk. ProtectionPlus helps cover what still gets through.
HLR offers eligible owners access to SureVestor ProtectionPlus for $57 per managed property, per month. It includes the general-liability component and adds coverage for qualifying malicious tenant damage, rent loss, eviction costs, theft-related loss, and more.
See coverage and pricing
Policy terms, eligibility, exclusions, deductibles, and limits apply.
Common owner questions
Owner FAQs
Where do I view statements and property activity?
Current owners use Innago for supported property information, statements, and owner tools. Use the secure Owner Login button on this page.
How does HLR handle maintenance communication?
HLR organizes the request, owner or vendor communication, approvals when required, and follow-up so the next step remains visible. The management agreement controls the exact scope and approval rules.
Can HLR help me find a tenant without managing the property afterward?
Yes. Tenant Placement Only is designed for owners who want HLR to handle the lease-up process and then take responsibility for ongoing management after the agreed handoff.
Does HLR offer landlord protection beyond standard management?
Yes. Eligible owners can add SureVestor ProtectionPlus for $57 per managed property, per month. It includes the general-liability component plus protections for qualifying tenant malicious damage, rent loss, eviction costs, theft-related loss, and other covered events. Program terms and eligibility apply.
What if I am considering HLR but do not have an owner login?
You do not need an Innago account to explore HLR. Review the pricing comparison or use the form below to discuss the property and the right service level.
Property-management fit review
Tell us about your rental property and how hands-off you want to be.
HLR can help you compare Tenant Placement Only, 8% Management, and 10% Management—and identify the level of support that best fits the property and the work you want off your plate.
Having trouble seeing the form? Open the secure form in a new window.